NEWS from CPSC
U.S. Consumer Product Safety Commission
| Office of Information and Public Affairs |
Washington, DC 20207 |
FOR IMMEDIATE RELEASE
March 21, 2007
Release #07-135 |
Maytag Recall Hotline: (800) 868-5109
Samsung Recall Hotline: (800) 515-7902
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908 |
Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of product: Maytag and Samsung Brand Front Loading Washing Machines
Units: About 250,000 Maytag-brand units and about 20,000 Samsung-brand units
Distributor: Maytag Corp., of Newton, Iowa, and Samsung Electronics America Inc., of Ridgefield Park, N.J.
Manufacturer: Samsung Electronics Co. Ltd., of South Korea
Hazard: Water leakage onto the electrical connections to the washing machine’s thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
Incidents/Injuries: Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.
Description and Models: The recall involves certain Maytag and Samsung brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall:
| 2005 |
GA |
GC |
GE |
GG |
GJ |
GL |
GN |
GP |
GR |
GT |
GV |
GX |
| 2006 |
JA |
JC |
JE |
JG |
JJ |
JL |
JN |
|
|
|
|
|
Sample Maytag Serial Number: 10123456GN
Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall:
Sample Samsung Serial Number: 230854AL300026B
Sold at: Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.
Manufactured in: South Korea
Remedy: Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.
Consumer Contact: For more information, consumers can call Maytag toll-free at (800) 868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag’s Web site at www.washerrecall.com – Samsung customers can call (800) 515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung’s Web site at www.Samsung.com/washerrecall
Maytag Media Contact: Monica Teague, (269) 923-7405 or monica.teague@Whirlpool.com
Samsung Media Contact: Deborah Szajngarten at (201) 229-4090 or dszajngarten@sea.samsung.com
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Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270, or visit CPSC’s web site at www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain this release and recall information at CPSC’s Web site at www.cpsc.gov.
Our cliets often ask if we inspect washer and dryers, the answer is no. As home inspectors we do not inspect clothes washers or dryers however as an owner of a clothes washer or dryer you really should, A good place to start is to check with the manufacture as well as use the cpsc link above to see if there are any known problems or recalls with your brand and model.